To help us respond effectively, please provide your real name and accurate contact information.Submissions made using false names, aliases, fictitious identities, or incorrect contact details may not receive a response Category - Select -AnimalsBylaw & Community SafetyGarbage & RecyclingParks, Trails & Public SpacesRoads & SidewalksWater & SewerWebsite & Apps Type of Issue - Select -Animal controlWildlife Type of Issue - Select -Noise or nuisanceProperty standards or unsightly premiseIllegal secondary suiteBurning or fireworksTemporary shelteringGraffiti or vandalism - City propertyGraffiti or vandalism - not City property Type of Issue - Select -Missed garbage or recycling collectionGarbage or recycling cart issueLitter or illegal dumping Type of Issue - Select -Parks, playgrounds, or sports fieldsTrailsGraffiti or vandalism - City property Type of Issue - Select -Potholes or road damageRoad signs, signals, or street lightsSnow removalSnow related Bylaw issuesSidewalk damageTraffic issuesParking issues Type of Issue - Select -Water leakFlooding or drainageWater meter billingWater meter or curb stopBulk Water Station Type of Issue - Select -Website or online serviceWaste Wise appWarning messageFor requests related to garbage or recycling carts, including a cart for a newly built home, an additional cart, returning an additional cart, or reinstating cart service following a bylaw infraction, please use the Request a Curbside Cart Form instead of the Report a Problem form. This will help ensure your request is routed to the appropriate department and processed more quickly.Go to the Request a Curbside Cart Form CloseWarning messageRequests related to Utility Billing cannot be processed through the Report a Problem form. Use the Change Utilities Account form instead.This includes:Changing the mailing address on a Utilities accountSetting up a new Utilities accountCancelling a Utilities accountTransferring a Utilities account from one property to anotherGo to the Change Utilities Account form CloseWarning messageIf the cart was not accessible or available at the time of collection, it will be collected on your next scheduled collection day.To help ensure timely collection, please ensure that your carts are:Placed at the curb before 8 amAccessible and unobstructed by vehicles or other objectsPositioned with at least 1 metre (3 feet) of clearance on all sidesClosed completely with the lids securedGet reminders and view collection schedules by using the Waste Wise app. CloseWarning message Do not use this form to report emergencies. If there is an immediate risk to life, safety, or property, call 250-787-8150 or 3-1-1 immediately. CloseWarning message Do not use this form to report emergencies. If there is an immediate risk to life, safety, or property, call 9-1-1 immediately. CloseWarning message Wildlife incidents involving bears, cougars, deer, moose, injured wildlife, or animals posing a safety risk should be reported directly to the BC Conservation Officer Service at 1-877-952-7277. Close Your Name Your Email Address Your Phone Number Your Address Address or Location of Problem (optional) Your MessageLimit of 5,000 characters Add a photo Maximum 2 files.64 MB limit.Allowed types: gif, jpg, png, svg, heic, webp, tiff, heif. Get new captcha! What code is in the image? Enter the characters shown in the image.The City of Fort St. John is committed to protecting your privacy. Any personal information you provide to us is collected pursuant to 26(c) and 26(e) of the Freedom of Information and Protection of Privacy Act for the purpose of administering City services.Should you have any questions about the collection of this personal information please contact the Corporate Officer.