Situated in the Corporate Services Division, Information Technology is keenly focused on customer service as a means to facilitate the effective delivery of municipal services. We support and encourage innovation and operational excellence within all departments by providing leadership, expertise and assistance in the areas of Information Technology and Information Systems.
The Information Technology department develops and maintains the information technology infrastructure and supports client workstations and application use, creating an environment in which technology empowers City staff and the citizens of Fort St John. In addition, we provide guidance and leadership for the Business Technology Steering Committee; the Committee ensures that the City is effectively addressing business requirements and expectations with sophisticated, right sized and scalable technology solutions, monitoring projects from inception through to completion.
The 2019 – 2023 Master Plan focuses Information Technology in 4 distinct areas:
- Optimize client support delivery
- Optimize & enhance existing infrastructure
- Enhance IT operations to ensure systems reliability
- Project delivery & Business Technology Steering Committee