Sign up to have your Utility bill emailed to you and save $5 off your monthly bill. Email your name, utility account number and address to:

The Finance Department is responsible for maintaining the financial management of the City.

Primary functions include:

  • Financial Planning / Budgets
  • Treasury and Cash Management
  • Accounting and Payroll
  • Accounts Payable / Receivable
  • Financial Reports and Internal Controls

Service to our customers:

  • Property Tax
  • Water and Sewer Billing
  • Business License Billing
  • Dog License Billing
  • Bylaw ticket payments
  • Cemetery
  • Issue Bus Passes

2018 Water & Sewer Rates Update

Effective January 1, 2018 the City's water and sewer rates are:  

  • water within the city boundary $1.62 per cubic meter,
  • bulk water rate for non-domestic use to $8.50 per cubic meter,
  • sewer rate within the city boundary to $1.67 per cubic meter,
  • water fixed monthly charge $13.00,
  • sewer fixed monthly charge $12.00,
  • users of eBill option will receive a monthly discount of $5.00,
  • updating account information with new owner/tenant is $20.00,
  • a $5.00 charge for
    • a duplicate paper copy of the water bill,
    • water bills mailed to more than one location,
    • a paper copy requested by those customers who are utilizing eBill

Water and sewer rates ensure that the goals identified by the community and adopted by Council, will be met, specifically:

  • a planned and sustainable community where community infrastructure is well-maintained to meet the needs of both current and future generations;
  • the natural environment is preserved, protected and enhanced;
  • municipal spending and tax policies are affordable and sustainable over time.

Water and Sewer Brochure 2017

2362, 2016 Water Regulation Bylaw

2363, 2016 Sewer Regulation Bylaw

Paying your water bill online:

Payments can be done online once you have set us up as a payee on your online banking.  Search the word "Fort", you should see us listed there (Fort St John, City of) choose "Utilities"  When you are entering your account number - make sure to include all the digits but not the period. For example: Utility account on your bill is listed as 712630.000  enter it as 712630000 in your online banking setup page.

Please note - the account number associated to your water account stays with the property not the person. If you move, you will have a different account number for your new address - update you banking information when you move


Frequently Asked Questions

Questions or Comments?

Phone: 250.787.8150
Email: Press 4 for after hours emergencies
Contact: Finance
Phone: 250.787.8150
Fax: 250-787-8191
Contact: Operations
Phone: 250.787.8173