Bylaw Enforcement Officers work with citizens in the residential and business communities to ensure the Fort St. John community standards are maintained at a high level. The Bylaw Enforcement department::
- Investigates bylaw complaints
- Enforces bylaw regulations and standards
- Achieves resolutions to bylaw infractions through voluntary compliance or enforcement
- Provides public education
To serve the needs of the community, safety related bylaws are enforced proactively while others are enforced on a complaint only basis.
Bylaw Enforcement Officers enforce bylaws to deal with common complaints such as:
- Traffic Enforcement
- Unsightly Premises
- Garbage Cart Offenses
- Sidewalk Snow Removal
- Animal Control & Licensing
Reporting a Bylaw Infraction
When reporting an incident it is helpful to provide as much information as possible. If the concern relates to private property (i.e.. noise, garbage) providing the address is essential. Bylaw Enforcement Officers investigate complaints on private and City owned lands.
The Bylaw Enforcement Officers approach each complaint differently however compliance and education is favoured over enforcement action,
If you would like to report a Bylaw infraction please call the Bylaw Enforcement Department or use the Report a Problem feature.
Information submitted in a complaint is confidential and will not be disclosed unless required by law. In the event an investigation results in court proceedings, the City may be legally required to disclose the complainant's information. An anonymous complaint may not be investigated.